Terms

Last updated 2026-11-09.

These terms cover Treadentials: this site, the app at treadentials.app, free cards and credits. Treadentials is a product of BitRey LLC. In these terms, “we” and “us” mean BitRey LLC. By using Treadentials you agree to them. The privacy page is part of them.

What Treadentials is

Treadentials turns a ride, run or hike file into a picture we call a card. Most of the work happens on your device: your file is read there. Some parts come from our servers: terrain, the files a credit exports, and the cloud library.

Your account

• You sign in with a link sent to your email, or with Google or Apple. No password.
• Give a real email address and keep your sign-in to yourself. An account is for one person and their own devices. It can’t be transferred, and it may be suspended if it is shared publicly or resold.
• You must be at least 13, or the age your country sets for agreeing to this on your own.
• You can delete your account at any time from the app. Credits left on it go with it, so spend them, or ask for a refund within its time, first.

Your rides and your cards

• Your files and your cards are yours. We claim no ownership of them.
• You give us only what we need to run the service: for example, the right to draw a credit’s files from the line your device sends, and to store your library if you turn it on.
• Only use files you have the right to use.
• Hiding the ends is on by default. If you turn it off, or share a card of a place you’d rather keep private, that choice is yours.
• Keep your own copies. We don’t keep your ride files, so we can’t recover a ride for you, or a card that isn’t in your cloud library, even one made with a credit. You can download a card made with a credit again from the app. Save the pictures you want to keep.
• Keep the map sources. Every card names its map and elevation data. Their licences require it, so don’t remove or hide it when you share, post or print a card.

Free cards and credits

• What a free card and a credit’s card get, and the packs, are set out on the pricing page. The price you pay is the one shown when you buy.
• On a free card, the card on screen carries a “PREVIEW” watermark. The free PNG you save doesn’t.
• One credit exports one card or print. Try any look, layout and shape first; the credit is spent when you export. You can download that card again later. Credits never expire.
• Credits have no cash value. They can’t be sold or moved to another account, except that members spend from their family or team pack’s shared pool.
• A family or team pack is one pool of 30 credits for up to 6 accounts. Its buyer invites the others by link, may set a limit for each and sees each one’s count, never their rides or cards. A place that’s left can be filled again up to 2 times a year. The buyer is responsible for who they invite.
• Paddle is our reseller and merchant of record. When you buy a pack you buy it from Paddle, under Paddle’s buyer terms. Paddle takes the payment, handles tax and sends your receipt. We never see or store your card.
• We may change prices, packs and what a free card gets. A change never takes away credits you’ve bought.
• Credits bought later in our phone apps are sold by Apple or Google under their terms.
• Credits are for personal use. To make cards for clients, or to sell them, ask us about a business licence.
• If we ever close, we stop selling credits and keep Treadentials open 6 months so you can spend yours. If you’d rather not wait, we refund the credits you haven’t spent, at what each cost in its pack.

Refunds

You can try every look, layout and shape before you spend a credit, so you see the card before you pay for it.

• Within 14 days of buying a pack, ask and we’ll refund the credits you haven’t spent, at what each cost in its pack. Email hello@treadentials.com from the address you paid with, or use the link in your Paddle receipt.
• A spent credit isn’t refundable: its card has been made and is yours.
• The law where you live comes first. Where it gives you a longer or wider right, that right holds. In the EU and the UK you have 14 days to withdraw from a purchase; for digital content, at checkout you agree that this right ends for each credit once you spend it.
• Paddle’s own refund policy applies too, as merchant of record. Apple and Google handle refunds for credits bought through them.
• A refund removes the credits it covers. Your account and free cards keep working.
• We may refuse a refund where there is evidence of abuse, such as buying and refunding again and again.

Ads

While you make free cards, the app may show ads in a frame walled off from the app. The frame never gets your route, your card or your name.

Fair use

Don’t:

• try to get around the free card’s limits or a pack’s, or share an account to do so;
• copy our terrain or map tiles in bulk, scrape the service, or use it to build a rival map service;
• overload, probe or break into the service, or anyone’s account;
• use Treadentials to track, expose or harass anyone.

We may rate-limit, suspend or block access that looks abusive. If we suspend an account, we’ll tell you why.

Not for finding your way

A card is a picture, not a map to navigate by. Trail ratings, surfaces, names and heights come from open data and models; they can be wrong or out of date. Ride, run and hike within your ability, and check conditions yourself.

Connected services

• You can connect Ride with GPS, Wahoo or intervals.icu to bring rides in. Each is run by another company, under its own terms and privacy policy, and we don’t control it. Connecting is free for every account, and we don’t charge for access to any of them.
• Rides come in as the service sends them. We don’t change a service’s data, links or details when we show them.
• Wahoo and its marks belong to Wahoo Fitness. Treadentials isn’t made, endorsed or sponsored by Wahoo or by any other connected service.
• The providers of connected services, including Wahoo, give no warranty of any kind, express or implied, about their services or data, including any warranty of merchantability, fitness for a particular purpose or non-infringement. As far as the law allows, they aren’t liable to you for any consequential, special, punitive or indirect damages.

Map and elevation data

• Map data: © OpenStreetMap contributors, under the Open Database Licence (openstreetmap.org/copyright).
• Elevation: Copernicus GLO-30 and USGS 3DEP. Produced using Copernicus WorldDEM-30 © DLR e.V. 2010-2014 and © Airbus Defence and Space GmbH 2014-2018 provided under COPERNICUS by the European Union and ESA; all rights reserved.
• The organisations in charge of the Copernicus programme by law or by delegation do not incur any liability for any use of the Copernicus WorldDEM-30. In other words: the European Union, ESA, DLR e.V. and Airbus Defence and Space GmbH accept no liability for any use of the Copernicus DEM, or of anything made from it, including the pictures Treadentials draws.
• Their licences bind you too: keep their names with any card you share, and don’t suggest that any of them endorses you or your card.

Every source is listed on the sources page.

Our promises, and their limits

We work to keep Treadentials running and your data safe. Parts of it depend on other services (terrain, connections, payments, sign-in) and may be unavailable at times. We don’t offer a service-level guarantee.

The service is provided “as is”, without warranty: we can’t promise it will always be available, error-free or fit for a particular purpose. As far as the law allows, we aren’t liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing here limits rights you have under consumer law where you live.

Ending

You can stop using Treadentials and delete your account at any time. We may end or suspend the service, or your account if you break these terms; if we end your account for a reason other than a breach, we refund the credits you haven’t spent, at what each cost in its pack.

Changes

We may update these terms as Treadentials grows. Each change is dated here. If a change matters, we’ll tell account holders by email and in the app before it takes effect; using Treadentials after that means you accept it. If a change cuts what a credit you’ve bought gives you, you can ask for a refund of the credits you haven’t spent.

Disputes and the law

If something goes wrong, email us first at hello@treadentials.com. Most problems are sorted out that way. Please give us 30 days to put it right before taking a claim further.

These terms are governed by the laws of the State of Utah, USA, without regard to its rules on conflicts of law. Disputes are heard in the courts of Salt Lake County, Utah. If you’re a consumer, nothing here takes away the protection of the law where you live, or your right to bring a claim in your own courts.

Contact

hello@treadentials.com
BitRey LLC, 7533 S Center View Ct, Ste N, West Jordan, UT 84084, USA